1. Delivery Coverage
- We deliver across Malaysia (Peninsular Malaysia, Sabah, and Sarawak).
- International shipping may be arranged upon request (additional charges apply).
2. Delivery Time
- Orders are usually delivered within 3–7 working days for Peninsular Malaysia and 5–10 working days for East Malaysia.
- Delays may occur during festive seasons, promotions, or due to unforeseen courier issues.
3. Shipping Charges
- We offer Free Delivery within Malaysia.
- Additional charges apply for international deliveries.
4. Order Tracking
- Once shipped, you will receive a tracking number via email/WhatsApp.
- You may track your parcel online until it arrives at your doorstep.
5. Failed Deliveries
- If a delivery attempt fails due to incorrect address or recipient unavailability, re-delivery fees may apply.